Terms of Service
These terms explain how Brenes Marketing provides website, marketing, branding, mobile app, and IT services.
1. Acceptance of Terms
By using this website or hiring Brenes Marketing, you agree to these Terms of Service. If you do not agree, please do not use this website or our services.
These terms apply to website visitors, leads, clients, and anyone who interacts with our services.
2. Services
Brenes Marketing offers services including digital marketing, SEO, branding, web development, mobile app development, and IT support. Specific deliverables, timelines, pricing, and revisions will be outlined in a proposal, estimate, invoice, email approval, or separate service agreement.
- Project scope is based on the approved quote or agreement
- Additional requests outside scope may require extra fees
- Estimated timelines depend on prompt communication and approvals
- Third-party costs such as hosting, domains, ad spend, plugins, and software are billed separately unless stated otherwise
3. Payments and Deposits
Payment terms are listed on your estimate, invoice, or agreement. We may require a deposit before work begins. Ongoing services may be billed monthly, per milestone, or according to a custom schedule.
Important Notice
Late or unpaid balances may pause work, delay deliverables, suspend support, or delay transfer of final files until payment is received.
4. Client Responsibilities
To complete work efficiently, you agree to provide accurate information, timely feedback, approvals, and access to needed accounts or materials.
5. Intellectual Property
Unless otherwise stated in writing, Brenes Marketing retains ownership of pre-existing tools, processes, templates, frameworks, and working files. Upon full payment, the client receives ownership or a reasonable usage license for the final deliverables specifically created for the project.
Unless your agreement says otherwise:
- Draft concepts and unused revisions remain our property
- Licensed fonts, stock assets, plugins, and third-party tools remain subject to their original licenses
- We may display completed work in our portfolio unless you request otherwise in writing
6. No Guarantee of Results
Marketing, SEO, advertising, and technology services involve variables beyond our control. We do not guarantee specific rankings, traffic levels, leads, sales, uptime, or business outcomes.
7. Third-Party Platforms and Tools
Our services may involve third-party platforms such as Google, Meta, hosting providers, analytics tools, CRMs, domain registrars, app stores, or payment processors. We are not responsible for outages, policy changes, account suspensions, or pricing changes imposed by those third parties.
8. Suspension or Termination
Either party may end services in writing unless a signed agreement says otherwise. If a project ends early, you remain responsible for paying for work completed, approved expenses, and any non-refundable third-party costs already incurred.
9. Limitation of Liability
To the fullest extent allowed by law, Brenes Marketing will not be liable for indirect, incidental, special, consequential, or lost-profit damages. Our total liability related to a project or service will not exceed the amount you paid us for that specific service in the three months before the claim.
10. Governing Law
These terms are governed by the laws of the State of California, without regard to conflict of law principles.
11. Updates to These Terms
We may update these terms from time to time. The updated version will be posted on this page with a revised effective date.
12. Contact
If you have questions about these terms, please contact Brenes Marketing at info@brenesmarketing.com.